Ordering
To place an order, contact your Account Manager to place an order or, if you're a new customer, call us directly at 888-827-4683 or e-mail to info@sparev.com
Terms & Conditions of Ordering
SPA REVOLUTIONS, LLC IS A SPECIALIZED WHOLESALE DISTRIBUTOR SELLING ONLY TO SPA, BEAUTY SALON, AND MEDICAL INDUSTRY PROFESSIONALS.
Domestic Ordering
Buying from Spa Revolutions is easy and secure. We offer you the most innovative, self-heating technology and standard for the industry at competitive wholesale prices to the professional spa, beauty and medical industry. Minimum order is $100.00 USD.
For corporate or volume discounts, please contact our Sales Department directly at 888.827.4683.
International Orders
We are fully equipped to support International orders. After we receive your order we will calculate the postage/freight and email you for your approval of the charges. We will not ship the order until we receive your approval. For International Distributor inquiries, please contact our International Distributor Department at +1 760 480 7586.
Payment for export orders is by Wire Transfer or Credit Card. All prices quoted are in US Dollars. International customers are responsible for any duty, tax or tariff imposed by the destination country.
We accept payment by VISA, MasterCard and American Express credit cards. Qualified businesses for orders exceeding $1,000.00 may open an account with Spa Revolutions by faxing your corporate credit information to our Accounting Department for review. Upon approval, you may place orders with payment terms for open accounts of Net 30 Days. Please allow up to two weeks for approval of Net Terms.
Shipping Methods & Charges
Orders are shipped from our warehouse, FOB Escondido, CA. Shipping charges are computed and shown on your order for UPS Ground (unless otherwise specified) in the continental U.S. Please allow 1-5 business days for UPS Ground transit time (3-7 business days to and from Alaska and Hawaii), depending upon your distance from southern California (our warehouse).
Freight Forwarders may be used in cases of volume orders. The shipping cost for these items will be prepaid and added to your order total unless an account number is provided. You can request a shipping quote for these items by contacting us.
Product Availability & Lead Time
For items in stock, we will normally ship domestic order within 7-10 business days after we receive it. For all domestic orders, please allow 1 to 5 business days for UPS Ground transit time, in addition to any production lead time involved. Alaska & Hawaii allow 3-7 business days transit time. For items in stock, we will normally ship international orders within 7-12 business days after we receive it. Please call our Sales Department to find out how we can help meet your deadlines should you have any urgent or custom inquiries.
Sales Tax & International Duties
Sales tax will be charged to California customers. No sales tax will be added for orders from other customers. International customers are responsible for any duty, tax or tariff imposed by the destination country.
Returns & Repairs
You must contact our customer service department for a Return Authorization (RA) number prior to any returns. This will allow us to provide you with return shipping instructions, track your return and respond to your request effectively. A request for return must be made within 30 days of receipt of your order. Unless the returned item is defective, you are responsible for return shipping charges, the item must be in its original packaging, and is subject to inspection to verify it is new and unused. Returned items are subject to a 20% restocking fee. Custom-ordered items are not returnable. Items shipped to Spa Revolutions after 90 days will not be accepted for credit or returned to you.
Damaged Shipments
Please thoroughly inspect shipments, noting damage to cartons on the freight bill. Spa Revolutions will not be responsible unless noted at delivery. Please keep all packing materials until items have been fully inspected. Contact Customer Service within 72 hours to report damage.
Missing Items
Please report missing items within 72 hours to Customer Service.
Product Warranty
Product warranty coverage varies by product. Contact our customer service department for warranty information on a particular product.
Pricing
Spa Revolutions maintains wholesale prices as to offer competitive, professional products to the spa, beauty, salon and medical industry. As our raw material costs are subject to changes, our list pricing is also subject to change without notice.
Additional Terms
1. HOME OFFICE APPROVAL
Any order issued by Buyer pursuant to this offer by Seller shall not be binding on Seller until received and approved in writing at Seller’s home office, including Seller’s approval of Buyer’s credit.
2. PRICE
The price to be paid by Buyer shall be that contained on the face hereof, providing however, the Seller accepts that orders calling for future delivery shall be subject to the prices in effect at the time of order. Written quotations are valid for the calendar month indicated on the face of the quote from the date issued and are subject to termination by Seller upon notice, with or without cause, during the period. Seller reserves the right to apply a minimum charge per order. Where delivery of goods is extended over a period of time, Seller may request progress payments concurrent with the amount of goods delivered.
3. MODIFICATIONS
A writing signed by an officer of Seller can only modify this Agreement.
4. PAYMENT OF PURCHASE PRICE
Except as otherwise provided, the purchase price for the goods must be paid by Buyer to Seller to the account designated on the face of this document, by check within thirty (30) days (upon approval of terms) after the date of the invoice for the goods; credit card; wire transfer or eCheck. If payment is not timely made, a monthly credit charge equal to one and one-half percent (1 ½%) of the purchase price must be paid to Seller by the Buyer for any month of fraction of a month thereafter. Seller will not be required to accept payment other than as set forth in our payment plan.
5. DELIVERY OF GOODS
The goods will be delivered within reasonable time of the Buyer’s acceptance of this offer. The goods are offered F.O.B., Seller’s factory (Escondido, CA). Seller, in its sole discretion, will determine and arrange the means and manner for transportation of the goods. Shipping charges are computed and shown on your order for UPS Ground (unless otherwise specified) in the continental US. Please allow 1-5 business days for UPS Ground transit time (3-7 business days to and from Alaska and Hawaii), depending on your distance from southern California. Buyer is responsible for all costs of shipping and insurance, and shall assume all risk of loss. Shipping charges for domestic and international shipments will be prepaid and added to the invoice, unless otherwise indicated. The goods will be shipped under a straight bill of lading naming the Buyer as consignee. All special handling charges shall be borne by Buyer. Buyer has the option to use their own shipping account. Other freight companies can be used with an applicable fee.
6. INTERNATIONAL SHIPPING
International Buyers are responsible for all applicable paperwork required by their customs (i.e. importer license, duty, tax, tariff etc). Seller is not responsible for any fees associated with shipment after it has left the seller’s warehouse.
7. INCREASED FREIGHT
Any increase in freight rates between the date of quotation, which includes transportation costs, and the shipment date shall be borne by Buyer and shall appear as a separate item on the invoice.
8. PACKAGING OF GOODS
Seller will package and prepare the goods for shipment in accordance with its normal procedures. If Buyer requests or requires any additional packaging or preparation other than in conformity with Seller’s normal procedure, Buyer will pay the costs of such additional packaging or preparation, which will be added to and paid in accordance with the purchase price for the goods. Packaging for return shipments to Seller must, at a minimum, meet Seller’s normal packaging standards. Returning products shall remain the property of Buyer and shall be at Buyer’s risk until received in Seller’s possession. Any returned merchandise (for refund) must be received in sellable condition.
9. EXCUSED FROM NON-PERFORMANCE
The Seller shall not be liable for any failure to deliver or delay in the performance of orders, contracts, or Agreements, or in the delivery of shipment of goods, or for any loss or damages suffered by the Buyer by reason of such delay, when such delay is, directly or indirectly, caused by, or in any manner arises from fires, floods, accidents, riots, acts of God, war, governmental interference, statutes, ordinances, regulations, embargoes, strikes, labor difficulties, shortage of labor, fuel, power, materials or supplies, delay or default of common carriers, transportation delays, or without limiting the foregoing or any other cause or causes, whether or not similar in nature to any of these herein before specified or within or without the United States which are beyond its control. All orders or contracts are accepted with the understanding that they are subject to the Seller’s ability to obtain the necessary raw materials, and all orders or contracts as well as shipments applicable thereto are subject to the Seller’s current vendor schedules, failure or curtailment in the Seller’s usual sources or supply, governmental priorities, and other government regulations, orders, directions, and restrictions which may be in effect from time to time which the Seller in its judgment and discretion deems advisable to comply as a public or patriotic duty. Buyer further agrees and affirms that this order is subject to the prompt and timely delivery to Seller of all information requested of Buyer by Seller or required of Buyer by contract, and any delay, failure or conflict arising from such delivery or non-delivery of information will be justification for non-performance by Seller under this paragraph. The Seller shall have the additional right, in the event of the occurrence of any of the above contingencies, at its sole option, to cancel this Agreement or any part thereof without any resulting liability or extend the date of delivery for the period equal to the time actually lost by reason of the delay. Seller to the best of its knowledge and belief is complying with all laws, orders and regulations applicable to the manufacturing of the ordered goods. Seller has no duty to insure and have not advised Buyer on compliance with any laws, orders or regulations applicable to the use of the goods.
10. TITLE
Title to the goods shall transfer upon shipment from Seller’s factory. Seller gives no warranty that it has any title whatever to the goods or that they are not subject to a security interest, lien or other encumbrance prior to receipt.
11. AUTHORITY OF SELLER’S AGENTS
No agent, employee or representative of Seller has any authority to bind Seller or form a part of the basis of the bargain with any affirmation, representation or warranty concerning the goods sold under this Agreement, unless such affirmation, representation, or warranty made by an agent, employee, or representative of Seller is specifically included within this written Agreement and signed by an officer of the Seller.
12. RETURNED MATERIAL
To return goods, Buyer must contact our customer services department to receive a Return Authorization (RA) number. A request for return must be made within 30 days of receipt of Buyer’s order. Standard catalog goods accepted for credit and in excellent and sellable condition are subject to a minimum service charge of twenty percent (20%) of the invoice amount for restocking plus all transportation charges. Goods built to order are not subject to return for credit under any circumstances. Goods must be received in good and sellable condition to receive credit unless the returned item is defective.
13. INSPECTION
Buyer will have the right to inspect the goods on tender by Seller within 72 hours of receipt. If Buyer receives the goods or takes possession of them without inspecting, this will constitute a waiver of its right to inspect. Further, Buyer will have the opportunity, at the time and place of inspection, and at its sole expense, to run adequate tests to determine whether the goods are defective. If the Buyer is to use a portion of the goods for the purpose of test and evaluation and said testing damages the goods, the Buyer shall compensate Seller, at the contract prices, for all goods so damaged, although the goods are rejected or unacceptable to buyer. Any expenses incurred by Buyer in the inspection and testing of the goods whether at Seller’s factory or elsewhere will be paid by Buyer, whether or not the goods are rejected as defective. In the event Buyer rejects any shipment of goods, it may elect to retain a part of the shipment and return the balance. All damaged and missing product needs to be reported to customer services within 72 hours of receipt of shipment. Seller is not responsible unless noted at delivery and reported within 72 hours.
14. SOLVENCY OF BUYER
By acceptance of this offer, Buyer represents that it is able to pay its debts as they become due, is in fact now paying its debts in the ordinary course of business, in not insolvent within the meaning of the Federal Bankruptcy Act and has not made an assignment for the benefit of creditors. Buyer makes the representations with full knowledge that Seller is relying thereon in extending credit under this offer or subsequent order.
15. TERMINATION
Buyer will strictly observe and comply with all Federal, state, and local laws, ordinances, and regulations, which may govern the manufacture, sale, handling, use and disposal of the goods. If Buyer violates any such laws, ordinances, or regulations or is officially charged with such violation to the detriment or damage or Seller, Seller in its sole discretion may immediately terminate this Agreement and any other existing agreements with Buyer and may refuse to deliver the goods, without prejudice to such other remedies as the Seller may be entitled thereto.
16. INDEMNIFICATION
Seller (including its parents, affiliates, or subsidiaries) will not have any liability for liquidated damages, or for collateral, indirect, consequential, or special damages, including loss of profits or loss of use, for breach of this Agreement or otherwise and the aggregate total liability of any damages under this Order shall in no event exceed the contract price of the individual Article giving rise to the claim (or claims) of liability whether resulting from delays in delivery or performance, breach of warranty, claims of negligent manufacturing, patent or copyright infringement, or otherwise. Buyer agrees to indemnify and hold harmless Seller from all claims by third parties, which extend beyond the foregoing limitations of Seller’s liability.
17. DEFECTIVE GOODS
In the event any of the goods sold under this Agreement shall allegedly be defective in any respect whatsoever, Buyer shall indemnify and save harmless Seller from all loss or the payment of all sums of money by reason of accidents, injuries or damages to persons or property that may happen or occur in connection with the use or sale of such goods whether or not such goods are found to be defective or otherwise, and the Buyer’s sole remedy shall be as appears herein.
18. EFFECT OF AGREEMENT
This order is intended as a final expression of Seller’s and Buyer’s Agreement and is intended also as a complete and exclusive statement of the terms of their Agreement. No course of prior dealings between Seller and Buyer and no usage of the trade and no Terms & Conditions on any confirmation order, acceptance or acknowledgment by Buyer will be relevant or admissible to supplement or explain any term used in this Agreement Acceptance of or acquiescence in, a course of performance rendered under this, or any prior Agreement, will not be relevant or admissible to determine the meaning of this Agreement even though the Buyer has knowledge of the nature of the performance and opportunity for objection. If the Buyer’s order form and/or specifications are used for the purpose of accepting an offer tendered by Seller, the terms and conditions set forth in Seller’s offer will control and govern insofar as such terms and conditions may in any way conflict with the terms and conditions set forth in such order form or specifications, unless Seller otherwise consents in writing, and the issuance of such order by Buyer will operate as acceptance by Buyer of Seller’s terms. No representations, warranties, understandings, or agreements have been made by Buyer or relied upon by Buyer in making and acceptance of this Agreement other than those specifically set forth in this Agreement.
19. WAIVER
No claim or right of Seller arising out of breach or default of this Agreement by the Buyer can be discharged in whole or in part by a waiver or renunciation of the claim or right unless Seller’s waiver or renunciation is supported by consideration and is in writing signed by an officer of Seller. Any waiver by the Seller will not be deemed a waiver by Seller or any breach of default of this Agreement by the Buyer, which occurs thereafter.
20. TAXES
The purchase price for the goods is exclusive of any and all federal, state, and local taxes, including but not limited to, sales, use, excise, income, occupation, or other taxes. Whenever applicable or practicable, such taxes will be added to the invoice as a separate charge to be paid by the Buyer, or in lieu thereof the Buyer will provide Seller with a tax exemption certificate acceptable to the relevant taxing authorities. Sales tax will be charged to California customers only.
21. CANCELLATION OF ORDER
The Buyer will be obligated to accept any goods shipped or delivered by Seller prior to cancellation, suspension or extension of the order. Any reduction in quantities ordered shall constitute a partial cancellation subject to this paragraph. Any attempt to Buyer to unilaterally revoke acceptance for any reasons whatsoever after it has accepted any shipment, shall constitute a breach of this Agreement. For purposes of this paragraph, acceptance shall be any waiver of inspection, use or possessions of goods, payment of the invoice, or any indication of exclusive control exercised by Buyer.
22. GOVERNING LAW
This Agreement will be construed and governed by the Uniform Commercial Code as adopted in the State of California as effective and in force on the date of this Agreement, and by the laws of the State of California. All rights and remedies afforded Seller under this Agreement or the Uniform Commercial Code shall be cumulative.
23. ARBITRATION
Unless otherwise provided in this Agreement, any controversy or claim arising out of or relating to this Agreement, or breach of this Agreement, will first be submitted to mediation, and if that should fair, to arbitration in accordance with the Rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrators may be entered in any court having jurisdiction of the controversy or claim.
24. LITIGATION COSTS
If any litigation or arbitration is commenced between Seller and the Buyer, or their personal representatives, concerning any provision of this Agreement, the party prevailing in the litigation or arbitration is entitled, in addition to such other relief that is granted, to a reasonable sum as and for their costs and attorney’s fees incurred in such litigation or arbitration.
CONTACT US ::
Spa Revolutions
Toll 888.827.4683
Phone 760.480.7586
Fax 760.480.8260
info@sparev.com | www.SpaRev.com
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